Start with a short question. This guide’s topic is already in your message.
Define the change before starting
A landlord may need to change the account linked to one lease or several. List each contract reference, unit and intended account. Avoid vague labels such as apartment contract when several properties have similar details.
An IBAN update concerns the account linked to the contracts. A property ownership transfer or change of landlord or representative requires a different review. Identify which event occurred first. Sending new bank details in a message does not change the landlord recorded in the lease.
Review the account and selected contracts
Ejar’s guide describes entering as the landlord, opening account and banking management, selecting an IBAN and choosing the contracts to reassign. More than one contract can be selected. Follow the current account instructions and examine the list before confirming.
Compare the intended account with your bank document and the platform’s displayed fields. For example, when assigning one building’s units to a particular account, check only those contract references and review the selected count. Similar names should not be the basis for selecting everything.
Complete verification and check success
The guide includes a verification code sent to the registered mobile number, followed by a successful reassignment message. Enter the code yourself in the official channel. Do not send it through a chat or include it in a screenshot shared for support.
Afterwards, review the contracts selected and the displayed result. Keep an appropriate reference for follow-up. If an error appears, record its wording, time and affected contract, then seek clarification before repeating steps whose outcome is uncertain.
Reconcile financial follow-up carefully
Update the property record with the change date and affected contracts. Follow related transactions through official channels. Do not assume the account change redirects a payment already completed or resolves a pending transaction; check its reference, date and status separately.
If notifying the parties, direct them to the appropriate official contract channel. Keep payment records separate from the account list, and investigate discrepancies against the specific contract and transaction rather than combining several units into one general note.
Sources & review
General guidance; procedures and rules may differ for your contract. Consult the current official source before taking action.