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Request details you can match

Before engaging a provider to prepare a lease, request the legal name, capacity and licence information relevant to the service. A brand name on a contact page helps identify the business but does not replace checking the party you will deal with.

If someone contacts you for a company, clarify their relationship to it and how the company will handle your request. Keep the relevant details together. The purpose is to identify the provider and scope before sharing documents or accepting the quote.

Use the official licence inquiry

REGA provides a FAL inquiry service to check licence validity and use for individuals and establishments. Access the official service and compare the result with the provider’s details. If there is no clear match, ask for clarification rather than relying only on a licence image sent in a message.

Review the activity covered by the licence and its relevance to the requested service. Keep the inquiry reference and date in your request file. A previous check is not the same as reviewing the current details.

Keep separate checks for the advertisement and lease

Ejar’s rental journey guidance asks users selecting an advertised property to check the advertiser’s licence and property advertisement permit. These checks are distinct from identifying the provider preparing a lease.

A permitted advertisement does not establish that every contract copy is correct or fully registered. Likewise, a draft does not establish the preparer’s licence status. Review the provider, any relevant advertisement, and then the contract’s parties, property and approvals. One successful check should not substitute for the others.

Define the service and quote

Ask for a clear scope, cost breakdown and preparation list. Separate service fees from registration charges and other amounts. Confirm how you will receive the draft and raise questions. A quote for one lease should identify its type and the work included.

Retain the quote, contact route and request reference. Enter passwords and verification codes yourself through official channels; do not add them to a document package. Resolve unclear licence or scope details before proceeding with approval or payment.

Sources & review

General guidance; procedures and rules may differ for your contract. Consult the current official source before taking action.

Turn this guidance into a practical next step.

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