Ending an Ejar lease by mutual agreement: prepare before requesting cancellation

Identify what ending the lease means in your case

‘Cancelling a lease’ may refer to mutual termination, not wanting to renew or a dispute requiring a different process. Establish what the parties have agreed and the current contract status before choosing an action because its name sounds suitable.

Ejar’s mutual termination service describes a request covering the reason, end date and financial settlement, followed by acceptance or rejection by the other party. Submitting the request alone does not establish completion; check the final platform status.

Prepare a clear summary before submitting

Gather the contract reference, unit and proposed date, then review the financial items associated with the relevant period. Avoid an unexplained total where paid instalments, a deposit or services require separate consideration.

The following checklist organises discussion. It does not automatically determine entitlement to a payment or release an obligation. Keep disputed items visible instead of marking a settlement complete while questions remain.

• The requested date and reason as understood by both parties.
• Paid and outstanding instalments and any reconciliation needed.
• The deposit, services and other amounts, if applicable.
• Inspection, unit return, keys and meter arrangements.
• Agreed points and matters still unresolved.

Explore: Ejar security deposits: from registration to the final settlement

Track handover and request status separately

For example, parties may agree a move-out date before reviewing every settlement item. Keep these tasks distinct. Moving arrangements or a message acknowledging returned keys should not replace monitoring the termination request itself.

Keep available inspection notes and readings, and identify the reference for each payment or settlement item. If a request contains incorrect information, check the official correction route before duplicating it or acting on an inaccurate record.

Verify the outcome and keep references

After the parties review the action, check the official account and retain available documents or notifications. A read message is not proof of acceptance, and a pending request should not be described as a completed termination.

If there is no agreement, or the question concerns automatic renewal, notice or a dispute, consult the relevant official rules and process instead of applying mutual termination steps to every case. For an initial service enquiry, provide the city, lease type and general status without sending sensitive documents.